Refund Policy

Below is a clear, strict, and legal-ready Refund Policy for Rentify Rentals, aligned with your Terms & Conditions and protecting you from liability.
You can publish this directly on your website, Dukaan store, or booking confirmation.

💰 REFUND POLICY – RENTIFY RENTALS

At Rentify Rentals, all bookings and payments are governed by the following Refund Policy.

1️⃣ No Refund Policy (Primary Rule)

• All payments made to Rentify Rentals are strictly NON-REFUNDABLE.

• Once any booking amount, advance payment, or full payment is received, no refund shall be issued under any circumstances.

This includes, but is not limited to:

• Change of plan

• Personal reasons

• No-show

• Delay in arrival

• Early return

• Dissatisfaction with service

• Cancellation by customer

2️⃣ Vehicle Rental (Self-Drive / Rent-a-Car)

• No refund will be provided after:

  • Booking confirmation

  • Vehicle allotment

  • Vehicle pickup

• No refund for unused rental hours or days.

• Security deposit (if applicable) is refundable only after adjustment of:

  • Damages

  • Challans

  • Fuel difference

  • Penalties

  • Any outstanding dues

3️⃣ Other Services

(Taxi | Flight | Hotel | Resort | Visa | Passport | Tour Packages)

• All bookings are non-cancellable and non-refundable once payment is made.

• Rentify Rentals acts only as a booking facilitator.

• Any refund (if applicable) will depend solely on the third-party service provider’s policy.

• Service / convenience / consultancy charges are non-refundable in all cases.

4️⃣ Visa & Passport Services

• Submission of documents does not guarantee approval.

• Visa rejection or passport delay/rejection is not eligible for refund.

• All service charges are strictly non-refundable.

5️⃣ Insurance, Damage & Accident-Related Payments

• Any payment made towards:

  • Damages

  • Accident recovery

  • Repairs

  • Insurance excess

  • Legal or towing charges
    is non-refundable.

• Insurance approval or rejection does not affect refund eligibility.

6️⃣ Exceptional Cases

• Refunds, if any, are entirely at the sole discretion of Rentify Rentals and subject to:

  • Written approval

  • Third-party refund receipt

• Rentify Rentals is not obligated to process refunds in any situation.

7️⃣ Processing Time (If Approved)

• If a refund is approved in writing:

  • Processing time: 7–14 working days

  • Bank charges, payment gateway fees, or deductions may apply.

⚠️ Final Disclaimer

• Rentify Rentals reserves the right to reject any refund request without explanation.

• By making a payment, the customer confirms acceptance of this Refund Policy.

✅ Customer Acknowledgement

By proceeding with payment, the customer agrees that:

• Payments are non-refundable

• Rentify Rentals has no refund liability

• All services are booked at the customer’s own risk